Pharmacies slow to adopt standards
Bác sĩ Huỳnh Đỗ Phi

(11-06-2008)

A drugstore on Ly Tu Trong Street, one of the biggest in Can Tho City, is expected to achieve Good Pharmacy Practice standards this year. — VNS Photo Thanh Vu
HA NOI — Lack of equipment and business competence could prevent the cities of Da Nang and Can Tho from setting up 30 pharmacies with Good Pharmacy Practice (GPP) standards by the end of this year.
The target was set by the Ministry of Health and affects four major cities, including Ha Noi and HCM City. It is part of a new plan to make sure all pharmacies nationwide by 2012 have a pharmacist’s certificate, drugs stored at below 30 degrees Celsius, proper pricing for goods and clear labelling for medicines showing the origin and instructions for use. If a drug store does not meet these standards in the allotted time, it will be shut down.
While Ha Noi has built 45 GPP pharmacies and HCM City 21, there have been no new drug stores set up in Da Nang or Can Tho, according to a recent report by the Drug Administration of Viet Nam.
The target was difficult to reach because many local pharmacists who rented their shops were not sure if they would recover capital spent on more advanced equipment, said acting director of the Da Nang Health Department Doan Vo Kim Anh.
"If they invest too much in upgrading pharmacies, they would likely lose capital when their house-rental contracts expire."
There are more than 500 clinics and healthcare centres with pharmacies in the central port city, of which three have recently started procedures to apply for the GPP certificate.
A key challenge was that many pharmacists in the city buy drugs from different sources with unstable quality and price, sometimes they sold drugs with no stated origin and patients bought drugs with no prescription.
Money was the main problem, said pharmacist Le Van Can, owner of a pharmacy on Hoang Van Thai Street. "The new standard is good for consumers but some worry that customers will not buy medicine from GPP pharmacies if they have to have a doctor’s prescription first. Pharmacists are concerned they will not have enough money to upgrade their facilities."
At the moment, it was a matter of pot luck when patients went to the drug store, said Tran Ca, a resident of Da Nang City’s Son Tra District.
"I don’t know anything about GPP standards. I only go to the doctor when my health is really bad, never for something slight like the flu. If I’m lucky, I get the medicines I need for a good price; if I’m unlucky, they’re expensive or fake."
An inspection of 14 drugstores in hospitals and nearly 20 private pharmacies in Can Tho in April revealed price differences from 1 per cent to 30 per cent between the hospitals and private drugstores.
Several hospitals’drugstores were found to sell from four to 17 kinds of drugs, with price differences ranging from 1 to 20 per cent. Several private drugstores sold from six to 18 medicines, with price differences ranging from 1 to 27.5 per cent. Many other medicines were sold at the same prices.
Can Tho Health Department inspectors said that pharmaceutical companies always reduced the prices according to the amount of products sold. If pharmacies bought a large amount of drugs, they would be sold at lower prices.
No choice
The limited size of some local stores was holding them back from achieving the GPP standard, said the acting head of the General Hospital’s Pharmaceutical Product Department in Cai Rang District, Nguyen Thi Hoang Dieu.
Out of all the hospital drugstores and private pharmacies throughout Can Tho city, only about 15 are expected to reach the GPP standard this year.
Another problem was that many store owners were employing unqualified staff to man the shops, said Deputy Director of the Can Tho Health Department Nguyen Bich Le. "Under GPP standards, only qualified pharmacists can hand out drugs and give people instructions on how to use them."
This point was echoed by chairman of the Viet Nam Pharmaceutical Companies‘ Association Dong Viet Thang. "Many sellers sell drugs without telling people how to take them."
He said there were nearly 40,000 drugstores nationwide: an average 2,000 people per pharmacy. But these were not evenly distributed.
According to the pharmaceutical sector’s development strategy by 2010, each person will spend US$12 to $15 per year on medicine. If this end is to be achieved, relevant sectors need to find ways to tackle obstacles and boost public awareness on the importance of implementing high pharmaceutical standards. — VNS

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Phi Huynh-Do, MD, MPH
Community medicine officer (VAMA)

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